In-Home Medical Social Services

Assistance with Counseling, Healthcare Coordination, & Facility Transition

It can be difficult for some to cope with the emotional and financial complexities that are a result of the modern healthcare system. Dealing with chronic illness or the loss of loved ones can cause even the strongest of us to suffer symptoms of depression, anxiety, or loneliness, and A Care Connection wants to ensure that we provide clients with more than just quality physical care.

We want them to have an improved quality of life that comes from having someone in their corner. And even better, we don’t want to make it difficult for anyone, which is why we offer our services in the comfort of the home; if it’s hard for clients to travel, we come to you.

medical social services

Trusted & Skilled Medical Social Services at Home

medical social worker assistance at home

Change can be difficult for all of us but is especially so for the elderly. Returning home from the hospital after surgery or an illness can be stressful. Following medical instructions, arranging for appointments, dealing with insurance and generally trying to recover are all taxing and can be overwhelming. 

Medical social workers help patients and their families navigate these challenging times during their healthcare journey to set them up for the best possible outcomes. They can also facilitate long term planning to promote independence and provide opportunities to take advantage of a variety of community resources.

Our team of knowledgeable and compassionate medical social workers and home health care professionals are here to provide guidance and support for patients and families during challenging times.

Medical Social Services can help in areas including:


Individual Counseling


Long-Term Care Coordination


Grief Counseling & Bereavement Support


Community Resource Planning


Hospital Discharge Assistance


Facilitation for Transition to Assisted & Independent Living


Home Health Agency Medical Social Services
What is a medical social worker?
Medical Social Workers can facilitate long term planning to promote independence and provide opportunities to take advantage of a variety of community resources. As an advocate for the patient, medical social workers communicate the patient’s specific needs to their healthcare team. They can keep them informed of any unique circumstances that may affect the patient’s care. Healthcare teams, medical social workers, patients, and families can work together to navigate and overcome hurdles to create the best possible outcome.
Is there a difference between "home care" and "home health care"?

The term “home care” refers to any type of care (medical or non-medical) that is provided for the client in their home. While home care can be used to describe both medical and non-medical care, typically “home care” should be seen as non-medical care such as companionship/homemaking services and personal care services, while “home healthcare” refers specifically to skilled nursing care and other care such as speech, physical or occupational therapy.

Do you only provide home health agency and referral services to older adults?

While the majority of our clients tend to be older adults, we provide services and referrals for clients of all ages and needs. Please call us today or fill out our contact form to learn more.

Home Health Care You Can Trust


Experienced & Fully Licensed

A Care Connection only works with licensed and qualified nurses, therapists, CNAs, home health aides, and other caregivers.


Professional & Friendly

We focus solely on facilitating independence, safety, comfort, companionship, and peace of mind for aging adults and their familied.


24/7 Call Center

For immediate needs and emergency situations, our office staff and call center is always  there for you right when you need them.


Same Day Appointments

Our flexible scheduling allows you to request appointments for when it’s convenient for you— even if that means that same day.


Joint Commission Accredited

Our accreditation goes beyond complying with the standards— it’s part of our culture to ensure safety and transparency at every level.


Complimentary Consultations

Get a complementary consultation for temporary home care needs or even the most complicated long term care plans.

Schedule Your Complimentary Home Care Consultation Today.

Joint Commission Accredited

Jacksonville Home Heath Agency & Nurse Registry

License #: HHA 299993754
License #: NR 30211781

Tampa Bay Area Nurse Registry Service

License #: NR 30211989
License #: NR 30212038

- Gerarda

“The referred caregiver through A Care Connection comes in three times a week for four hours a day. She comes to help Mom with breakfast and lunch, with activities, and for companionship. She’s very nice, my mother loves her, and they get along very well.  Mom is thrilled to be able to stay at home!”

- Julie

“We hired A Care Connection for our mother, and it’s been very good. They help with changing her diaper, getting her up in the morning, and feeding her. They’re very lenient about scheduling. The owner came into the house, and I like him very much.”

- Michael

“A Care Connection provided world-class care for my grandma and took the extra steps to make sure be she had a wonderful experience. They allowed her to live safely and independently at home and she LOVES having their help!!!”

- Glen

“The care that our team provided has been flawless! The nurses have gone above and beyond and they have been the most caring and compassionate nurses I have encountered. Having A Care Connection execute this case last-minute has given me so much peace that I can’t describe.”

- Ajah

“In all my years in PT after a surgery, I’ve never met a therapist who was more punctual and understanding of my schedule, my health, and my life with MS. I appreciated his patience, kind words, and ability to help my arm move the way it should.”

- Janie

“Nurse was AMAZING! Very professional, knowledgeable, and caring. And the physical therapist was SO aware and understood my capabilities. She took me so far that the doctor was impressed. She was just fantastic, patient, and knew so much.”

Health at Home Starts Here.

Same Day Consultations and Appointments for Home Health Care Services & Referrals.

Fill out the Form Below, Or Call: (904) 889-5520

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