a care connection jacksonville home care

Frequently Asked Questions

Read answers to frequently asked questions about home health care in general, A Care Connection Agency and Caregiver Referral services, and more.

General Home Health FAQs

What's the difference between "Home Care" and "Home Health Care"?

The term “home care” refers to any type of care or help that is provided for a client in their home. While home care can be used to describe both medical and non-medical care, typically “home care” should be viewed as non-medical care— such as homemaking and transportation services and personal care services. Alternatively, “home healthcare” usually is referring specifically to skilled nursing care and other medical care such as speech, physical, or occupational therapy.

Do you only provide home health agency and referral services to older adults?

While the majority of our clients tend to be older adults, we provide services and referrals for clients of all ages and needs. Please call us today or fill out our contact form to learn more.

What qualifies as a "home" for home health care?

Your residence is wherever you call home. This may be your house, an apartment, a relative’s home, a senior community, or some other type of residence. However, hospitals, skilled nursing facilities and intermediate care facilities may not be considered a “home,” which would mean it may not be possible to provide home health services in those settings. If you’re unsure, feel free to contact us!

What is a Home Health Care Skilled Nurse?

Skilled nursing care is the most advanced level of private care provided by an RN (Registered Nurse) or LPN/LVN (Licensed Practical Nurse). A skilled nurse is a licensed professional whose goal is to improve a person’s health or maintain it— as well as prevent other medical conditions from developing. 

What is a Home Health Aide?

A home health aide (abbreviated as HHA) helps a person live independently at home by assisting with activities of daily living, among other responsibilities depending on a client’s needs. HHA duties can include assisting with meal preparation and light housekeeping, assisting clients in moving from the bed to the bathroom, changing bedpans, helping with toileting, changing clothing, and they can administer basic medications.

What is a Home Health CNA?
CNAs (Certified Nursing Assistants) also perform many of the same HHA duties as well, however the CNA can provide slightly more advanced medical care. The CNA is required to work under a registered nurse or licensed practical nurse, to whom they report their patients’ conditions and progress. CNAs cannot perform certain medical tasks due to liability and legality. They will monitor oxygen levels and vital signs, administer medications prescribed by a physician, dress sutures and change wound bandages— and other duties under the direction of a registered nurse or doctor.
Does insurance cover home health care?

Medicare pays 100% of the cost of home health care services for eligible patients. Your state’s Medicaid program or your private insurance may also cover home health care.

What is Home Occupational Therapy?

Occupational Therapy (OT) treatment focuses on helping people with various physical, sensory, or cognitive deficits and focuses on improving a patients ability to complete activities of daily living.

This can be achieved by teaching a person new ways of completing tasks, regaining lost skills, learning new adaptive ones, and adapting their environment if necessary.

Occupational therapists help clients and their families develop a daily living skills therapy plan to regain their independence and set goals that are tailored to a clients unique needs, limits, or disability to stay at home as long as possible.

What is a Medical Social Worker?
Medical Social Workers can facilitate long term planning to promote independence and provide opportunities to take advantage of a variety of community resources.

As an advocate for the patient, medical social workers communicate the patient’s specific needs to their healthcare team. They can keep them informed of any unique circumstances that may affect the patient’s care. Healthcare teams, medical social workers, patients, and families can work together to navigate and overcome hurdles to create the best possible outcome.

My Doctor is suggesting home health care. Can I request A Care Connection by name?
Absolutely, and we’d be honored to care for you or your loved one. Federal law gives patients the freedom to choose their health care provider.

About Our Services

Home Health Agency

Most seniors want to age in place at home, which contributes to familiarity and comfort. With our Home Health Agency, trained care advisors and highly-qualified registered nurses ensure that the right level of support and health care is provided to keep you or your loved one safe and avoid unnecessary hospitalizations.

Nurse Registry

The goal of A Care Connection Nurse Registry is to refer qualified, vetted professionals and caregivers to help older adults remain safely at home, regain their independence, and retain their dignity. We refer trusted nurses and caregivers when you or a loved one needs medical assistance or help with necessary daily activities.

Hospice Care Support

Hospice care is a type of end of life care that is not tied to a specific setting. It brings together a team of people with special skills — which can include private duty nurses, home health aides, doctors, social workers, spiritual advisors, and trained volunteers. A Care Connection can provide or refer supportive home health care, whether round-the-clock or temporary support, for those in hospice care. If you have questions or want to learn more, please contact us for a complimentary consultation.

Facility Transition Assistance
A Care Connection can help your loved one transition from a Nursing Home or Assisted Living Facility to a family member’s house or to their own home. For more information, please schedule a complimentary consultation.
Home Health Care Consultations
Our dedication to superior customer service means that we will assist our clients for whatever their needs are— even if it has nothing to do with in-home care. No matter the need, we help our clients with managing their lives and care. Your Client Care Liaison will meet you in your home, conduct a free assessment of your care needs, and suggest the best care options for you and your family. Schedule your complimentary care plan with us today!

Health at Home Starts Here.

Same Day Consultations and Appointments for Home Health Care Services & Referrals.

Fill out the Form Below for a Complimentary Consultation, Or Call: (904) 889-5520

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